Business Structure and Staff

Sylvia Hampel
Owner and President

An established authority on commercial janitorial services and Green cleaning, CCS President, Sylvia Hampel has developed and maintained ownership of Clearview Cleaning Service since its onset in 1995. She is an accomplished, independent business owner and management professional. In addition to having vast expertise in the commercial janitorial industry, Ms. Hampel is experienced in project development and implementing training to ensure the highest quality of standards and service. She has worked with multiple clients throughout the State of Idaho as well as in Montana, Oregon and Washington, satisfying their cleaning requirements and achieving exceptional levels of customer satisfaction.

Ms. Hampel has worked diligently to develop and implement a unique training system, staffing structure, and has continually educated herself on all aspect of the cleaning industry. She is highly sought after in the community to speak on Green cleaning, and has helped many organizations achieve and maintain LEED certified buildings. She has also been hired as a consultant for local hospitals to implement her training and staffing system as well as her Green Program.

Prior to founding Clearview Cleaning Service, Inc., Ms. Hampel founded and operated another highly successful business, Tippy’s Soda Sensation Restaurant where she honed her talent to recruit, select, manage and retain a competent staff of highly motivated individuals. In addition, she managed the day-to-day operations of the business and sold the restaurant in 1995, to pursue her goal of starting a janitorial services company.

In addition to founding and operating several other flourishing entrepreneurial businesses over the years, Ms. Hampel served as Air Traffic Controller in Boise and Utah for approximately ten years. As Air Traffic Controller, Ms. Hampel demonstrated the ability to focus on details and communicate effectively while meeting professional standards and guidelines.

Ms. Hampel holds a Business degree in Aviation Management from Westminster College in Utah, and a Public Administration Degree from Idaho State University in Idaho.

SUPERVISORY TEAM

Staff:

It is part of the CCS company mission that as employer and employee, we all serve together. CCS has created a work environment in which each employee is a valued member of the CCS team. We recognize one another as teammates who deserve mutual respect and cooperation. Clearview Cleaning Service has 128 employees in the state of Idaho, many of whom have worked for CCS for more than five years. We have achieved long-term success by implementing the following incentive program:

  • As an Equal Employment Opportunity employer, all CCS staff are treated equally and with the same respect and dignity that is at the core of the company’s value system and mission. As detailed in the CCS Employee Service Policy Handbook.
  • We believe the success of our company is reliant upon the motivation, security, integrity and happiness of our staff. As such, we value and encourage their input and recommendations and work to create an environment for maximum productivity, efficiency and overall success.
  • Supervisors are trained to work with staff members on improving the efficiency and productivity of their duties and in setting specific goals and objectives that will increase their experience and skill and make their work more meaningful and rewarding.
  • Pay increases and bonuses are given to reward employees for self-supervisory performance and for suggestions and modifications to improve contract performance and/or cost effectiveness.
  • Monetary bonuses are regularly given for exceptional work, extra work, and to those workers who show that they are dependable, honest and diligent in their work.
  • Vouchers to movies, gift baskets, and certificates to restaurants are also given for work that goes beyond normal requirements (such as when we start a new contract and the building needs extra attention to bring it up to our standards).
  • CCS hosts an elaborate holiday dinner party in December to celebrate the accomplishments and successes of the year and to acknowledge dedicated and exceptional workers. Thousands of dollars in cash and prizes are also given by CCS President.
  • All full-time employees receive health benefits and two weeks paid vacation annually.
  • All employees receive the four following paid holidays at a minimum: New Year’s Day, Independence Day, Thanksgiving Day and Christmas Day. They are also paid for any other legal holidays observed by the CCS customer for whom they work. Such additional paid holidays include Martin Luther King Day, Washington’s Birthday, Memorial Day, Labor Day, Columbus Day and Veterans Day.
  • Employees are supported in their interest to advance within the company based on interests, job sets and competencies, and performance history. CCS management and supervisors are always looking for employees demonstrating leadership abilities and a personal drive for advancement into supervisory positions. Employees are eligible for promotion as early as six months after hire.
  • Performance reviews are conducted every six months and are the basis for wage increases.
  • Wage increases are awarded based on regular performance reviews.